The DSHB accepts orders placed online at our website, by email to firstname.lastname@example.org or by secure fax to 1-319-359-4079. We accept payment by VISA, MasterCard and American Express, by check in US dollars drawn on a US bank, by international money order or by wire transfer.
For security purposes, credit card orders not placed online must be faxed to our secure fax number, 1-319-359-4079. To pay by credit card, provide card details with your order including card number, expiration date, CVV number, cardholder name, and an email address to send the payment receipt. For other payment methods, please include a purchase order number from your institution with your order.
For wire transfer payments, your institution must pay all bank fees. When generating payment by wire, all transfers using SWIFT must be made with the “OUR” instruction code in order to make a full payment. We will carry forward any transaction fees deducted from payments received and include them on subsequent invoices.
For questions regarding the payment status of an order or account, payment options, copies of invoices, and general accounting information including W-9s and vendor-related issues, please contact:
Developmental Studies Hybridoma Bank
University of Iowa
Department of Biology
028 Biology Building East
210 E. Iowa Avenue
Iowa City, IA 52242-1324
Secure Fax: 1-319-359-4079