US orders: To receive your order this week, place the order by 11 AM Central time on Wednesday. If the order is correct and the items are available, we will do our best to ship for delivery this week.
International orders: For quickest shipment, place your order by 11 AM US Central time on Thursday. If the order is correct and the items are available, we will do our best to ship the following Monday or Tuesday, depending on the country. Orders to Australia, Israel, Korea and New Zealand ship on Friday.
US shipping details
Cell products ship at ambient temperature for next day delivery. Shipping costs are estimates only. The shipping charge for domestic overnight delivery of cell products is $20.00 per shipment. Shipment of frozen cells and delivery to extended areas will be higher.
Freight terms are FOB Origin via DSHB-preferred carrier, pre-paid and added to the invoice. Purchase orders should indicate freight terms.
The DSHB does not offer same day shipment.
International shipping cost
Cell products ship at ambient temperature. For the majority of countries, international shipping cost is $35. This is an estimate only. Shipping cost to select countries can be as much as $80 to ship supernatant, concentrate, bioreactor supernatant and growing cells. Estimated international shipment cost of frozen cells is $150-$200. Some countries prohibit dry ice shipments. Please note that some regions incur an additional extended delivery area fee.
Requests to include special documents in shipments for customs clearance might incur an additional $10 fee at our discretion. Please contact us at firstname.lastname@example.org with any questions.
International shipping details
The DSHB ships internationally via FedEx and UPS at ambient temperature. Carrier choice is at our discretion. Frozen cells ship on dry ice via FedEx only. Please inform us when your institution will be closed for any holidays to avoid unnecessary delivery delays.
International customs duties and taxes
It is the responsibility of the customer to arrange for prompt payment of customs duties. We make every effort to provide the required paperwork for customs clearance. However if special circumstances exist, advise us of any anticipated difficulty as soon as possible. Please provide us with your importer registration/identification number for clearance (i.e. EIN, SSN, VAT, GST, RFC, etc.) if applicable. Shipments to Australia and New Zealand require permit allowing you to import antibodies. We prepay the duties at these current rates for the following countries to avoid customs delays: Australia & New Zealand ($30), Italy ($36) and The Netherlands ($30).
Pre-payment of customs duties OPTION
To alleviate possible delivery delays resulting from the freight carrier requiring cash payment of customs duties upon delivery, when possible, we can pre-pay customs duties on international shipments. These fees would be billed as a separate line item on your DSHB invoice. To use this service option, you must request pre-payment of customs duties when placing your order. If paying with a purchase order, please list the customs duties pre-payment cost as a separate line item. Contact us at email@example.com or our secure fax at 1-319-359-4079 with any questions. Thank you.
Shipping to China
Because of the difficulty the DSHB has shipping to China, please contact our suggested distributor for assistance:
After contacting Mr. Wang to determine handling fees, send Biopike our completed 2-page order form. Biopike will then place your order with the DSHB.
Please contact the DSHB (firstname.lastname@example.org) with any questions.
Shipping to India
Due to customs issues, the DSHB cannot ship directly to India. To place an order, please contact Sundeep Amar at Biogenuix Medsystems Pvt. Ltd.
Prices-DSHB ( for Non-profit Organizations)
Prices in INR. Applicable sales tax extra
Supernatant, 1.0 ml
Concentrate(<1.0 ml), 0.1 ml
Concentrate ( =1.0 ml), 1.0 ml
Bioreactor Supernatant (<1.0 ml), 0.1 ml
Bioreactor Supernatant (=1.0 ml), 1.0 ml
Polyclonals, 10 µl
Terms and Conditions:
1. The above rates are inclusive of shipping charge, custom duty and service charge of 17.5%.
2. The above rates have been calculated with a minimum delivery schedule of 4 weeks. Customers requesting urgent deliveries (subject to DSHB product availability) and customers from for-profit organizations should contact Biogenuix for a separate quote.
Shipping to Russia
To facilitate shipments to Russia, please contact Vladimir Titov at Rusbiolink:
Shipping to Mexico
Due to customs issues, the DSHB cannot ship directly to Mexico. To place your DSHB order, please contact:
Shipping to Brazil
Due to customs issues, we are unable to ship directly to Brazil. To place an order with the DSHB, please contact Interprise USA Corp. to arrange for delivery of your order.
Interprise USA Corp.
Shipping to South Korea
Due to customs issues, all orders to Korea must be routed through Biomax Co., Ltd. Please contact Jaehoon Kim to determine handling fees and to submit your order.
Shipping to Portugal and The Netherlands
Because FedEx cannot provide broker services in Portugal and The Netherlands, orders to Portugal and The Netherlands are sent via UPS. The current cost for shipments to Portugal is $35. The cost for shipments to The Netherlands is $50. Higher rates will apply to out of delivery service areas. These costs are subject to change. Please note: The DSHB cannot ship frozen cells on dry ice via UPS. Any hybridoma purchase can be for growing cells only. Please contact us with any questions.